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Guarantee

Our jewelry is covered by a one-year warranty from the date of receipt. This warranty covers manufacturing defects and anomalies related to materials or design, ensuring that our jewelry meets our high quality standards.

This warranty does not include damage due to improper use, neglect, or natural wear and tear. Lost jewelry is also not covered.

To keep your jewelry in excellent condition, please follow the advice depending on the materials used. You will find information on our blog.

If a defect is found, we will repair or replace the defective jewelry at our discretion. If the model is no longer available, we will offer a purchase voucher.

In case of a warranty issue, please contact us at info@orehana.com . We will ask you for proof of purchase and details of the issue encountered.